DISQUS

Debbie Dale · 1 year ago

I rented a movie last week Title Michael Clayton and it was scratched so bad it would not play Could I please recieve a promo code?

Thanks,
Debbie Dale

MC · 1 year ago

Dear Ms. Dale,

Insideredbox.com isn't affiliated with Redbox. Their official site is www.redbox.com

As per their help page (http://www.redbox.com/Help/Faq.aspx):


What do I do if my DVD is unplayable or the wrong DVD is in the case?

Please contact our Customer Service Group at 1.866.REDBOX3. All Redbox customer service reps have personally been through our proprietary Rental Trauma Simulator and know what it's like to have a scratched disc ruin the last 20 minutes of a film or to open one case and find another movie instead. They will resolve your issue. Please note that Redbox cannot refund charges that are older than 90 days.

Bobby · 1 year ago

Redbox is great and has been so good about handling problems. You have a problem just call and Redbox makes it right. Keep up the great work Redbox !!!

Eat Me · 1 year ago

whaaa, whaaa, crybaby, this is not redbox customer service, quit crying

John · 1 year ago

I use a Redbox located at an Albertsons in Wilsonville, Oregon. The promo codes from this site never work. Anyone know why?

Rick · 1 year ago

maybe that particular redbox isn't online enabled. do you know if you can rent online at that location??

John · 1 year ago

I think so, but I'll find out tonight. If it is online established, could there be any other reasons? Are all the Redbox kiosk under one franchise?

John · 1 year ago

I checked and you can rent online from this Redbox.

FISER · 1 year ago

Is it almost a full moon it brings out the idiots, they had a few at DVD Play last week?

Eric · 1 year ago

What do u do if you're trying to return a
dvd and it keeps coming back out? What would i do to ensure it getting returned to Redox?

Chris · 1 year ago

Call them while ur their on the cell,or inside the store and tell them,they'll probably tell u to return it at another location and give u a free code,tell them gas costs more than that,get them to cough up enough free codes till ur satisfied,and ask to speak to a supervisor while doing that,THEN tell them everytime you or anyone you know tries to use a code it does not work,then go to where ur credit card was issued or call and dispute their claim to collect fees on that dvd,they will never get their money.They suck and the code never work and this site is crap,and it sucks when u can't reserve a dvd online with a code right,so you have to drive down there old school style and the cd u wanted to reserve is gone so u get another shit one and then boom code does not work.Whoever oversees redbox needs to get booted and someone cool and on their toes needs to step up and get their shit together and then maybe cut a deal with comcast so they don't charge $5 a movie and I don't have to leave home.

Chris · 1 year ago

the codes NEVER work,give up!!!

Chris · 1 year ago

call them and they will pull the dvd and give u a code which probably will not work

steve vega · 1 year ago

the code given for aug 13th did not work for me in 2 different locations

Adrian · 1 year ago

the 2 codes that I have received have both worked - I am both a huge supporter and fan of redbox.

THANKS!!!

alonso · 1 year ago

i have use 3 promo and none have work . need some inf? Any comments, thank you

daniel644 · 1 year ago

have you tried breakroom or dvdonme those work at every kiosk that accepts codes?

Rick · 1 year ago

hmm... well then i do not know why the codes are not working. the only reason why they don't work at one of the redbox's in my area is because is isn't online. you should try calling redbox at 1-866-REDBOX3 and maybe they can help.

CJ · 1 year ago

Just want to report that 2 out of 3 Monday Promo codes have worked at the Wal-Mart Redbox here in Deming, NM. So far, though, none of the Wednesday promo codes have worked here. One would think if the Monday codes are now working, that the Wednesday codes would as well. But, I guess that's what we get for thinking! LOL!